This Shipping Policy uniformly stipulates the shipping standards, delivery time, shipping fees and global delivery rules of instantpotusshop, applicable to all orders placed on our official website.
1. Shipping Processing Time
All confirmed and successfully paid orders will be processed, packaged and shipped within 1 to 3 working days. Orders submitted on holidays and weekends will be processed in sequence on the next working day.
2. Global Shipping Service
We provide free worldwide shipping services for all products. There is no shipping cost for any domestic and international orders, covering all regions supported by our logistics system.
3. Estimated Delivery Time
The unified estimated delivery time for all domestic and international orders is 6 to 12 working days after shipment. The delivery time is for reference only, and may be slightly affected by logistics peak seasons, customs clearance and objective factors.
4. Expedited Delivery Service
We support expedited delivery services for customer orders. Customers can apply for expedited service during the order process to shorten the delivery cycle on the basis of standard shipping services.
5. Logistics Tracking
After the order is shipped, we will provide effective logistics tracking information. Customers can track the real-time transportation status of the order through the official tracking channel. For logistics exceptions, please contact our customer service team in time for handling.
6. Delivery Responsibility
We are responsible for the safe delivery of products before customers sign for the goods. In case of product damage, loss or missing during transportation, we will verify and provide corresponding solutions in accordance with official policies. Customers shall check the goods carefully after receiving the package, and feedback abnormal problems to customer service in a timely manner.